Lufthansa tickets now available on Google Flights

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Lufthansa tickets now available on Google Flights

Unread post by bimjim » ... e-Flights/

Lufthansa tickets now available on Google Flights
Robert Silk
November 04, 2015

U.S. travelers can now purchase tickets on Lufthansa directly within the Google Flights desktop and mobile applications.

The addition of the service, called “Book on Google,” means that Google Flights users won’t be bumped to after selecting a Lufthansa flight from a search result. Lufthansa is the first legacy carrier to offer booking in Google Flights, the airline said, and the service will be especially useful to those who are booking through a mobile device.

“With Book on Google, we will strengthen ticket sales in this channel,” Lufthansa Group chief commercial officer Jens Bischof said in a statement. “This is an important step in realizing Lufthansa’s new sales and distribution strategy, which strives to modernize existing booking processes as well as to develop new and alternative distribution channels.”

The announcement comes as Lufthansa is aggressively, and controversially, attempting to expand its direct-channel distribution network while moving away from bookings through the GDSs. The airline instituted a $17.50 GDS surcharge on Sept. 1, which has been widely condemned by travel agents and corporate travel managers. During an earnings call on Monday, Travelport CEO Gordon Wilson said that Lufthansa bookings dropped in the third quarter, though he didn’t specify by how much.

Bischof has said that the goal of Lufthansa Group, which also includes Austrian Airlines, Brussels Airlines and Swiss International Air Lines, is to disrupt existing distribution channels and spur innovation.

In addition to the Google Flights announcement, Lufthansa also revealed Wednesday that German tour operator Bucher Reisen and German ticket consolidator Aerticket have launched direct-connect interfaces with Lufthansa’s reservation system. A direct connect between Lufthansa and the travel agency chain Lufthansa City Center is also in the works, the airline said.
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