Delta says operations back to normal

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bimjim
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Delta says operations back to normal

Unread post by bimjim » Fri Aug 12, 2016

http://www.travelweekly.com/Travel-News ... -to-normal

Delta says operations back to normal
Robert Silk
August 11, 2016

Delta declared at noon on Thursday that operations had returned to normal following Monday’s systemwide computer outage. “The airline is back on its feet, moving past this week’s disruption,” senior vice president Dave Holtz said in a prepared statement.

By 1:50 on Thursday, Delta had canceled 30 flights, according to the flight tracking website Flight Aware. Delta said that some of the cancellations were weather-related.

Delta canceled more than 3,100 flights between Monday and Wednesday, first due to the computer outage, and then as it scrambled to bring its operational network back up to speed and to gets its flight crews situated normally.

On Thursday, Delta once again extended the travel waiver it originally issued Monday. All Delta customers who were scheduled to fly from Aug. 8 to 11 may change their itinerary without a fee as long as travel begins no later than Aug. 21. Those whose flights were canceled or delayed by at least 90 minutes are entitled to a refund for the unused portion of their ticket.

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